Legal
Privacy Policy
Last Updated: August 19, 2026
Information We Collect
We collect information you provide directly to us, such as your name, phone number, email address, property address, and details about the tree work you need. This information is collected through our estimate request form, phone calls, text messages, and emails.
We also collect photos you upload with your estimate request to assess the job and provide an accurate quote.
How We Use Your Information
We use the information we collect to respond to your estimate requests, schedule appointments, provide tree services, send service-related updates, and communicate with you about your job. We do not sell your personal information.
SMS & Mobile Information
Ed's Tree Specialists may send SMS text messages for appointment scheduling, estimate follow-up, service updates, and customer service.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out at any time.
- Reply HELP for assistance.
- Consent to receive text messages is NOT a condition of purchase.
No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies & Analytics
Our website may use basic analytics and tracking technologies to understand how visitors use the site and to improve our services. These tools do not identify you personally.
Third-Party Services
We use trusted third-party services to host our website, store estimate photos, and process form submissions. These providers are contractually bound to protect your information and only use it to provide services to us.
Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of text messages at any time by replying STOP.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
Ed's Tree SpecialistsJacksonville, NC
Phone: (956) 479-6305
Email: hernandezedwinj.1992@gmail.com
For our Terms of Service, including SMS messaging terms, see Terms of Service.